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Arman Seraji

Hi, I'm

Arman Seraji

AI Solutions Architect

Designing and scaling next-generation AI systems for enterprise transformation

About Me

From telecom engineering to enterprise AI architecture

I started in telecom at a young age as a BTS field engineer at Huawei Technologies, working hands-on with EDGE and 2G systems. Over time I progressed through 3G to 4G/LTE - leading multi-vendor network transitions, site integration, and performance optimization across live environments.

That foundation in large-scale systems led me to ELSE Corp, where I managed a team of ML engineers and data scientists building AI for fashion design - from computer vision models for garment detection and quality inspection to robotic process automation for manufacturing lines.

At QVC Group, I led multidisciplinary engineering teams across mobile, web, backend, and DevOps. I was an early mover in production AI agents - building and deploying agents with tool use capabilities via LangChain well before agentic AI became mainstream. Initiatives like QLINARISCH (DE) and My Garden Escape (UK) have had AI agents in production for over three years, serving customers with real tool-use orchestration before MCP existed.

Today, as AI Solutions Architect, I design and scale next-generation AI systems that connect transactional retail platforms (SAP, OMS, PIM) with advanced machine learning, generative AI, and agentic workflows - driving personalization, operational optimization, and enterprise automation.

San Pancrazio, BZ, Italy
M.Sc. Computer Science - Artificial Intelligence, Genova University

QVC Group

AI Solutions Architect

Apr 2025–Present

Enterprise-wide AI architecture, agentic automation, and intelligence strategy within Core Retail transformation

QVC Group

Software Engineering Manager

Jan 2022–Apr 2025

Led multidisciplinary engineering teams across mobile, web, backend, and DevOps for high-impact digital experiences

ELSE Corp

Manager, AI & Machine Learning

2018–2022

Led ML engineers and data scientists delivering AI solutions for fashion design, RPA, and computer vision

Huawei Technologies

Engineering Team Leader

Mar 2015–Aug 2017

Multi-vendor network transitions, 4G/LTE rollout, site integration, and performance optimization

Certifications

Microsoft Certified: AI Transformation LeaderMicrosoft Certified: Azure AI Engineer AssociateMicrosoft Certified: Azure FundamentalsNeo4j Certified ProfessionalNeo4j Graph Data Science CertificationDeepLearning.AI: Agentic AI Design PatternsDeepLearning.AI: ACP-Agent Communication ProtocolDeepLearning.AI: MCP-Model Context ProtocolHugging Face: AI Agents Fundamentals

Expertise

Core domains of impact

Enterprise AI & Agentic Architecture

Define and evolve AI and Agentic Architecture roadmaps, integrating large-scale ML, GenAI, Knowledge Graphs, and autonomous agent frameworks with SAP S/4HANA, IBM OMS, and STIBO PIM.

AI StrategyKnowledge GraphsSAP Integration

Agentic AI for Retail & Commerce

Design and deploy agentic AI systems - autonomous decisioning, reasoning loops, and task-oriented agents - to power forecasting, replenishment, personalization, and pricing.

Autonomous AgentsMCPACP

Supply Chain & Planning Intelligence

Architect integrated supply chain data platforms that connect ERP (SAP S/4HANA), OMS, and inventory systems with demand forecasting, replenishment, inventory optimization, and S&OP/IBP planning layers.

S&OPDemand ForecastingAnaplanInventory Optimization

Advanced Machine Learning

Build production ML and GenAI workloads supporting GraphRAG, causal inference, bandit optimization, and survival modeling - with full lifecycle management via MLflow.

GraphRAGMLflowProduction ML

Governance, Risk & Responsible AI

Lead model lifecycle governance including evaluation, risk assessment, drift monitoring, and compliance. Ensure transparency, explainability, and ethical alignment across AI systems.

AI GovernanceRisk AssessmentCompliance

Cross-Functional Leadership

Partner with engineering, product, data, and business leadership to deliver AI-driven capabilities across core retail workflows, internal tooling, and customer-facing experiences.

Team BuildingAgile at ScaleMentoring

Intelligent Automation & M365

Architect intelligent automation using Microsoft Copilot Studio, Power Automate, Power Apps, and M365 Copilot extensibility for agent-driven workflows and knowledge extraction.

Copilot StudioPower PlatformM365

Case Studies

Real problems, architected solutions

Designing the Enterprise AI & Agentic Architecture Roadmap

Defined and evolved the enterprise AI and Agentic Architecture roadmap, integrating large-scale ML, GenAI, Knowledge Graphs, and autonomous agent frameworks with SAP S/4HANA, IBM OMS, and STIBO PIM.

AI StrategyAgentic ArchitectureEnterprise Integration
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Supply Chain Data Intelligence: Connecting Transactions to Planning

Architected end-to-end supply chain data platform at QVC Group, bridging ERP, OMS, and inventory systems with demand forecasting, replenishment, and S&OP planning layers.

Supply ChainS&OPDemand ForecastingAzure Databricks
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Knowledge Graph-Powered Recommendation Systems

Architected graph-based recommendation systems using Neo4j and Graph Data Science to deliver personalized product experiences beyond traditional collaborative filtering.

Knowledge GraphsNeo4jGraph ML
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Production AI Agents Before the Hype

Built and deployed AI agents with tool-use orchestration via LangChain in production across QVC Germany and UK - years before agentic AI became mainstream.

Agentic AILangChainTool Use
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Production ML & GenAI Workloads at Scale

Built production ML and GenAI workloads supporting GraphRAG, causal inference, bandit optimization, and survival modeling for enterprise retail decision-making.

GenAIGraphRAGMLOps
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Leading Engineering Teams Through Digital & AI Transformation

Led multidisciplinary engineering teams across mobile, web, backend, and DevOps, driving architectural modernization, AI experimentation, and organizational transformation at QVC Group.

LeadershipAgile at ScaleDigital Transformation
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ML & Research

Models and techniques I've built

LLMs & Generative AI

Large language models, prompt engineering, and generative AI applications for enterprise use cases

Graph Machine Learning

Graph-based recommendation systems, knowledge graph engineering, and Neo4j GDS

RAG & Semantic Search

Retrieval-augmented generation with vector search, GraphRAG, and re-ranking pipelines

Computer Vision

Garment detection, quality inspection, and visual AI for manufacturing and retail

Causal & Bandit Models

Causal inference, multi-armed bandits, and survival modeling for pricing and personalization

Demand Forecasting & Planning AI

AI and ML-driven approaches to demand forecasting, S&OP data integration, and planning signal quality, connecting transactional systems with enterprise planning platforms.

Get in Touch

Let's build something intelligent together